Roger de Llúria 118, 3º2ª 08037 Barcelona     +34 934 154 044
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ofertas de empleo


Barcelona

service manager / clinical operations

A leading multinational pharmaceutical company is seeking to incorporate a SERVICE MANAGER for its offices within the Barcelona area:

Responsibilities:

  • Managing business demands and needs including identification, capturing and documentation of business requirements.
  • Identification and development of future business needs.
  • Translation of business requirements into development of functional specifications.
  • Analyses and reports about the current state and quality of the subject matter (processes, structures, systems, flows of data, etc.)
  • Communicate IS changes and innovations to the business clients.
  • Provide supervision and coordination of incidents resolution.
  • Interfaces with technology experts within and outside the team, to ensure that the solutions are timely and are being supported efficiently to avoid business obstructions.
  • Ensure administrative and maintenance duties for assigned systems in a GxP and non GxP environment.
  • Interact with an external system provider (vendor), supervising system availability, performance and stability, oversighting system performance.
  • Coordinate with the vendor implementation and configuration tasks, as well as system maintenance activities.
  • Managing business demands and needs including identification, capturing and documentation of business requirements.
  • Identification and development of future business needs.
  • Translation of business requirements into development of functional specifications.
  • Analyses and reports about the current state and quality of the subject matter (processes, structures, systems, flows of data, etc.)
  • Communicate IS changes and innovations to the business clients.
  • Provide supervision and coordination of incidents resolution.
  • Interfaces with technology experts within and outside the team, to ensure that the solutions are timely and are being supported efficiently to avoid business obstructions.
  • Ensure administrative and maintenance duties for assigned systems in a GxP and non GxP environment.
  • Interact with an external system provider (vendor), supervising system availability, performance and stability, oversighting system performance.
  • Coordinate with the vendor implementation and configuration tasks, as well as system maintenance activities.

REQUIREMENTS:

  • Education in Engineering/Computer Science or a similar discipline.
  • At least 5 years of working experience preferably within the life science industry.
  • A strong business process knowledge, preferably in the Medical and Clinical Operations area.
  • Strong understanding of the IT systems life cycle.
  • Experience in GxP environments would be a plus.
  • Willingness and readiness to travel.
  • An excellent spoken and written level of Spanish and English.

Consultora

Foto consultor AdeasHR

Alena Astakhova

International Recruiter
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escríbenos










Madrid
Av. América - Martínez Villergas 49,
Edificio V, 1ª planta - 28027 Madrid
+34 910 477 699
Barcelona
Roger de Llúria 118, 3º2ª
08037 Barcelona
+34 934 154 044

nuestras oficinas


Madrid
Av. América - Martínez Villergas 49,
Edificio V, 1ª planta - 28027 Madrid
+34 910 477 699
Barcelona
Roger de Llúria 118, 3º2ª
08037 Barcelona
+34 934 154 044